Frequently Asked Questions
Yes. Our diamonds are carefully selected for their quality and are
accompanied by certification where applicable. Each diamond is evaluated
based on key characteristics such as cut, colour, clarity, and carat.
Yes. Manokam offers customization options to help you create a ring
that feels uniquely yours. You can explore different diamond shapes,
settings, metals, and design details based on your preferences.
We recommend using our Ring Size Guide to find the most accurate fit
before placing your order. If you are unsure between two sizes, our
team can also assist you in choosing the most suitable option.
To maintain the brilliance of your jewelry, clean it gently with warm
water, mild dish soap, and a soft toothbrush. Avoid harsh chemicals
and remove your jewelry before exercising, swimming, showering, or
doing household chores.
Complimentary resizing is available for eligible single solitaire
settings on a one-time basis, limited to ±1 full ring size.
Please contact our team before sending your ring for resizing.
If a mounted diamond becomes loose or dislodged, Manokam will reset
the stone free of charge, subject to our service terms. Please note
that lost diamonds or gemstones cannot be replaced under this service.
Yes. We offer one complimentary cleaning service per year for eligible
Manokam jewelry. Our team will carefully clean and inspect your piece
to help maintain its beauty and brilliance.
Our return and exchange eligibility depends on the product and whether
it has been customized or altered. Please refer to our Returns &
Exchanges policy or contact the Manokam team for assistance before
placing your order.