Frequently Asked Questions

Yes. Our diamonds are carefully selected for their quality and are accompanied by certification where applicable. Each diamond is evaluated based on key characteristics such as cut, colour, clarity, and carat.
Yes. Manokam offers customization options to help you create a ring that feels uniquely yours. You can explore different diamond shapes, settings, metals, and design details based on your preferences.
We recommend using our Ring Size Guide to find the most accurate fit before placing your order. If you are unsure between two sizes, our team can also assist you in choosing the most suitable option.
To maintain the brilliance of your jewelry, clean it gently with warm water, mild dish soap, and a soft toothbrush. Avoid harsh chemicals and remove your jewelry before exercising, swimming, showering, or doing household chores.
Complimentary resizing is available for eligible single solitaire settings on a one-time basis, limited to ±1 full ring size. Please contact our team before sending your ring for resizing.
If a mounted diamond becomes loose or dislodged, Manokam will reset the stone free of charge, subject to our service terms. Please note that lost diamonds or gemstones cannot be replaced under this service.
Yes. We offer one complimentary cleaning service per year for eligible Manokam jewelry. Our team will carefully clean and inspect your piece to help maintain its beauty and brilliance.
Our return and exchange eligibility depends on the product and whether it has been customized or altered. Please refer to our Returns & Exchanges policy or contact the Manokam team for assistance before placing your order.